Last updated: November 11, 2026.
These terms govern Happy Valley Genetics Rewards (“Rewards”), the points programme run by HVV Genetics, LLC (“we”, “us”) at happyvalleygenetics.com. They form part of our Terms and Conditions, and where the two differ about Rewards, these terms apply. Our Privacy Policy explains what personal information Rewards uses.
These terms cover Happy Valley Genetics Rewards only. They do not cover the loyalty programme at Happy Valley’s dispensaries, including points for PhenoHunter Flower Reviews, which is run separately.
1. Joining
- Rewards is free. To join, create an account and verify your email address, or sign in with Google.
- You must be 21 or over.
- One account per person.
2. Earning points
- You earn 1 point for every whole dollar you spend on products at redkeyseeds.com, after any discounts. Shipping and sales tax do not earn points. Amounts are rounded down to the whole dollar, so an order of less than $1 earns nothing.
- To earn, the email address on the order must match the email address on your account, and your account must be verified.
- Orders placed up to 30 days before you created your account count. Earlier orders do not.
- We add points once a day for orders that are being processed.
- If an order is cancelled, refunded or returned, we may remove the points it earned.
- A balance carried over from the retired Happy Valley Genetics Rewards app is added when you verify the email address it is tied to.
- We may correct your balance if points were added or removed by mistake.
3. Redeeming points
- 100 points are worth $1. You redeem points for a discount code worth $5 (500 points), $10 (1,000 points), $25 (2,500 points) or $50 (5,000 points).
- The code can be used once, at redkeyseeds.com. It is tied to your account’s email address and works only when that address is entered at checkout.
- One code per order. A Rewards code can be used together with bundle pricing, but not with another discount code.
- The code comes off the price of the products, after any bundle discount. It does not apply to shipping or sales tax. If the products in your order cost less than the code’s value, the difference is lost: a code cannot be split, refunded or used again.
- A code expires 90 days after it is issued. If it expires unused, the points used for it are not returned.
- Once you redeem points for a code, the redemption cannot be reversed.
4. Points do not expire
Points in your balance do not expire. Discount codes do: see section 3.
5. Points have no cash value
Points and codes have no cash value. They cannot be exchanged for cash, sold, transferred, combined with anyone else’s, or bought. They are a promotional benefit we give you. They are not money we hold for you.
6. Closing your account
If your account is closed, whether you ask us to close it or we close it under section 7, your points balance is forfeited and cannot be restored. Any discount codes issued to you are withdrawn when the account is erased, so use them before you ask.
7. Misuse
We may remove points, withdraw codes or close an account if we reasonably believe points were obtained through fraud, abuse, error, or a breach of these terms. Examples include running more than one account, or placing orders to earn points and then cancelling them.
8. Changing or ending Rewards
- We may change Rewards or these terms at any time, including how points are earned and redeemed. We will post the change on this page and update the date at the top.
- We may also end Rewards. If we do, we will give at least 30 days’ notice on this website and by email to the address on your account, and you can redeem your points during those 30 days. Points not redeemed by the end of that period are forfeited. Codes issued before then remain valid until their own expiry date.
9. Everything else
Our Terms and Conditions apply to Rewards, including the disclaimer, limitation of liability and governing law (Massachusetts).
10. Notice of financial incentive
The California Consumer Privacy Act treats a points programme that rewards you for providing personal information as a “financial incentive”, and requires us to explain it. This section applies to everyone, wherever you live.
- What you receive: points worth 1% of your eligible spend at Red Key Seeds (1 point per dollar; 100 points = $1), redeemable as described in section 3.
- What you give: your email address; a display name, if you choose one; your password, or your Google sign-in; and, for orders that earn points, the order number, its date and the amount eligible to earn, which we receive from Red Key Seeds. Our Privacy Policy explains how each is used.
- The main terms: sections 1 to 8 above.
- How to join: create an account and verify your email address. Joining is optional, and you can shop at Red Key Seeds without it.
- How to withdraw: ask us to delete your account at any time by emailing support@happyvalleygenetics.com from the address on the account. Your points are forfeited when you do (section 6).
- What your information is worth: we estimate its value to us as the value of the points we give you for it, which is 1% of your eligible spend. We sell none of it and receive nothing else for it, so the points are the only measure of its value we have.
- We will not treat you differently for exercising your privacy rights, other than through the points themselves.
11. Contact
support@happyvalleygenetics.com · HVV Genetics, LLC, 38 Blackburn Center, Gloucester, MA 01930.
